Refund and Returns Policy for After Landing Services Inc.

Requesting a Refund

Refund requests must be submitted in writing to our customer support within 30 days of the service completion date. Refunds will be processed based on the nature of the service provided and the reason for the refund request.

Refund Eligibility

Refunds will only be considered if the services provided did not meet the agreed-upon terms or were not delivered as expected. Any costs incurred by After Landing Services Inc. on behalf of the client, such as third-party services, will be deducted from the refund amount. These costs are non-refundable.

Processing the Refund

Approved refund requests will be processed within 14 business days. Refunds will be issued to the original payment method used during the purchase.

Non-Refundable Fees

A percentage of the service fee will be non-refundable to cover the expenses already incurred by After Landing Services Inc. on behalf of the client. This ensures that the company can recover costs associated with providing the service.

Policy Changes

After Landing Services Inc. reserves the right to update this Refund and Returns Policy at any time. Changes will be effective immediately upon posting the revised policy. However, if a contract was signed under a previous refund policy, the terms of that policy will remain in effect for the duration of the contract.

Contact Us

For any questions regarding the refund policy, please contact our customer support at INFO@AfterLanding.ca or +1 236 334 3330.

Explanation of the Refund Policy

Clarity and Transparency

Having a clear refund policy ensures that clients understand the conditions under which they can request a refund. This transparency helps build trust and sets clear expectations.

Protecting Company Resources

Specifying that a percentage of the service fee is non-refundable allows After Landing Services Inc. to cover the costs already incurred while providing the service. These could include payments for third-party services or other operational expenses. By making these costs non-refundable, the company ensures it does not incur a loss when a refund is processed.

Encouraging Accountability

A defined refund policy encourages both the company and clients to adhere to the agreed terms. Clients are more likely to thoroughly understand the services they are purchasing, and the company is motivated to deliver services that meet the promised standards.

Efficiency in Handling Refunds

Establishing a structured process for requesting and processing refunds ensures that any issues are addressed promptly and efficiently, maintaining customer satisfaction and operational efficiency.

Legal Protection

A well-defined refund policy provides legal protection to the company by outlining the terms and conditions under which refunds are processed. This helps in avoiding potential disputes or misunderstandings with clients.

Consistency with Signed Contracts

By specifying that any changes to the refund policy will not affect contracts signed under a previous policy, the company respects the terms agreed upon at the time of signing. This ensures fairness and maintains the integrity of the contract, fostering trust with clients.